Our "Happy Dog & Calm Owner" Guarantee & Return Policy

At Adventure Paws Outfitters, your peace of mind is our #1 priority. We created the Adventure-Ready™ System to solve a real problem, and we stand behind our product with an industry-leading guarantee. We want you to feel 100% confident and secure in your purchase.

Our 90-Day "Happy Dog" Money-Back Guarantee

We're so confident your dog will love our product that we're backing it with our ironclad 90-day guarantee.

Here's how it works: Take a full 90 days to let your furry friend experience the difference. If you and your dog aren't completely thrilled with the results for any reason, simply let us know and we'll refund 100% of your purchase price.

No questions asked. No complicated return procedures.

And the best part? You can keep the product as our gift to you and your pup. That's how confident we are that you'll love what we have to offer.

We stand behind our products because we believe your dog deserves nothing but the best. Your satisfaction and your dog's happiness are our top priorities.

Our "Perfect Fit" Guarantee

We designed our AI Compatibility Assistant to ensure a great fit. However, if for any reason the extender doesn't fit your vehicle perfectly, please contact us immediately. We will work with you to find the right solution or send a replacement at our expense.

How to Start a Return or Exchange

It's easy. Just email our support team at support@adventurepawsoutfitters.com with your Order Number. For refunds under our 90-Day Guarantee, we will process your full refund promptly. For fit issues, our team will get in touch to arrange the best solution.

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we may evaluate the issue and make it right.

Once a refund is approved, you'll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund. Our guarantee applies to our Adventure-Ready™ System; unfortunately, we cannot accept returns on gift cards.